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If you’re considering booking a flight with Tus Airways, it’s important to understand their cancellation policy. A lenient cancellation policy can often be a deciding factor when choosing an airline. Tus Airways is known for having one of the best cancellation policies across the globe. We will delve into the details of Tus Airways’ cancellation policy, including penalty fees, refund policy, and other benefits for travelers.
Tus Airways Flight Ticket Cancellation Rules
Tus Airways’ cancellation policy applies to all fare types and classes of service selected. Let’s take a closer look at the cancellation rules for each fare type:
Tus Light Fare
- This fare is non-refundable, but it does allow for cancellation within 24 hours of booking.
- If you have purchased travel insurance, the airline permits involuntary cancellations for circumstances beyond the airline’s control.
Tus Standard Fare
- The Tus Standard Fare is semi-restricted. Passengers can cancel their flights outside of 24 hours before the scheduled departure.
- No cancellations are allowed within 24 hours of the scheduled departure.
- In the case of a no-show, passengers can only claim a refund on the unused airport taxes and surcharges.
Tus Flex Fare
- The Tus Flex Fare is a flexible fare that allows passengers to cancel their flights anytime before or after the scheduled departure.
- If you cancel outside of 24 hours, the airline will charge a cancellation fee of 125 USD per passenger per booking.
- In the event of a no-show, passengers will be required to pay 50% of the booking value as a cancellation fee.
Tus Airways 24 Hour Cancellation Policy
Tus Airways offers a 24-hour cancellation policy, allowing passengers to cancel their flights within 24 hours of making a purchase and claim a full refund without incurring any cancellation penalties. However, there are certain terms and conditions that must be met:
- The 24-hour cancellation policy does not apply to PNRs (Passenger Name Records) that include more than 9 passengers.
- If you want to cancel, remember to do it at least a week before your departure date.
- The reservation must not have been booked with future travel credit, rewards mileage points, or through an eGift certificate.
- The 24-hour cancellation policy is not applicable for promotional or discounted fares.
- The flight must be booked through tusairways.com, the airline’s cancellation phone number, or the airport booking counter.
How to Cancel a Tus Airways Flight Ticket
There are two ways to cancel a Tus Airways flight ticket: online or through the airline’s reservation desk.
Canceling Tus Airways Flight Ticket Online
To cancel your Tus Airways flight ticket online, follow these steps:
- Visit tusairways.com and navigate to the My Reservation page.
- Enter your reservation details to retrieve your booking.
- Choose the flight segments you wish to cancel, and the refund amount will be displayed next to your flight itinerary.
- Confirm the cancellation, and the airline will process the refund to your original payment method within 7-12 business days.
Alternatively, you can cancel your flight by calling the Tus Airways flight ticket cancellation phone number. Remember to cancel your flight at least 24 hours before the scheduled departure to be eligible for a refund. Kindly note that a cancellation fee may be incurred.
Tus Airways Refund Policy
Tus Airways’ refund policy varies depending on the fare type and country of booking. Just remember these key things:
- The Tus Light fare is not eligible for a refund, except within 24 hours of purchase.
- Different refund policies may apply based on the country from which you booked your Tus Airways reservation.
- Tus Standard and Tus Flex fares are eligible for a refund. You can cancel your flight via the My Reservation page and receive a refund.
- Depending on the ticket type purchased, an airline’s penalty may be applicable.
- Tus Airways bookings are valid for 6 months from the date of purchase. You can use the booking value for a later date, provided that the travel is completed within 6 months from the date of purchase. A Tus Airways change fee will apply.
- Refunds for flight tickets purchased with credit/debit cards are processed within 7-12 business days. For reservations made with other payment methods, such as cash or bank transfer, the refund will be issued to the person who paid for the ticket.
Tus Airways Cancellation Fee
Tus Airways does not charge a cancellation fee if you cancel your flight within 24 hours of booking. The cancellation fee applies only to semi-restricted or non-restricted fares and is eligible for a flight refund.
|Cancellation Fee (in USD)
|No-show: 50% of booking value, Airport Taxes Only
It is worth noting that Tus Airways’ cancellation policy is more lenient compared to many other airlines around the world. While there are rules and regulations to follow, the airline provides a flexible cancellation policy for economy class passengers, allowing cancellations up to 24 hours prior to departure. Although refunds are not offered for cancellations within the 24-hour window, Tus Airways still offers travelers the opportunity to reschedule their flights.
Frequently Asked Questions – FAQs
How much is the cancellation fee with Tus Airways?
Tus Standard fare does not allow cancellations within 24 hours of departure. On the other hand, Tus Flex fare allows cancellations for a fee of 125 USD. The airline also allows for no-show cancellations for these two fare types.
Does the airline allow cancellations within 24 hours of booking?
Passengers can cancel their flights within 24 hours of making a purchase and claim a full refund without incurring any cancellation penalties. However, the scheduled departure date must be booked at least 7 days in advance at the time of cancellation.
How do I claim a refund with Tus Airways?
Tus Airways does not offer refunds on all fare types. Depending on the ticket type purchased, an airline’s penalty may be applicable. Tus Standard and Tus Flex fares are eligible for refunds. You can cancel your flight via the My Reservation page and receive a refund.
How do I cancel my flight with Tus Airways?
You can cancel your Tus Airways flight by calling the airline’s flight ticket cancellation phone number. If you purchased your flight ticket online through the airline’s website, you can also visit the My Reservation page and proceed with the cancellation.