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If you’re a traveler considering booking a flight with Tarom Airlines, it’s essential to familiarize yourself with their cancellation policy. Understanding the rules and regulations surrounding flight cancellations can save you from potential headaches and financial loss. In this comprehensive guide, we will walk you through Tarom Airlines’ cancellation policy, including refund procedures, cancellation fees, and how to cancel your flight. By the end of this article, you’ll have all the information you need to make an informed decision when it comes to canceling your Tarom Airlines reservation.
Tarom Airlines Flight Cancellation Rules
Before delving into the specifics of Tarom Airlines’ cancellation policy, it’s important to note that individual fare rules may apply. Passengers are advised to check their fare rules to determine the flexibility of their reservation. That being said, Tarom Airlines does have some general cancellation rules that apply to most flight tickets. Here are the key points you should be aware of:
- Cancellation Methods: You can cancel your flight either through the My Trip section on Tarom Airlines’ website or by calling their reservation phone number.
- Cancellation Timeframe: For flights booked within 168 hours (7 days), you can cancel and claim a full refund within 24 hours of booking. However, for flights booked more than 24 hours ago, cancellation is subject to a penalty.
- Travel Insurance: If you have purchased travel insurance, you may be able to cancel your flight without incurring any fees. The unused portion of the booking value will be converted into travel credit, which can be used within 6 months to purchase a new flight ticket.
- Retaining Booking Value: If you cancel your booking, you will retain the booking value for 180 days as single-use travel credit. However, if you purchase a new flight ticket at a lower fare, you will not be able to retain any residual value from the original booking.
- Cancellation Deadline: To retain the value of your ticket, you must cancel it prior to the scheduled departure.
Tarom Airlines 24 Hour Cancellation Policy
Tarom Airlines offers a 24-hour cancellation policy that allows passengers to cancel their flights and claim a 100% refund within 24 hours of purchase. However, there are a few conditions that must be met to be eligible for the full refund:
- Booking Channels: The 24-hour cancellation policy applies to tickets booked directly through Tarom Airlines’ official website, ticket centers, airport counters, or customer service phone numbers.
- Ticket Number: The 24-hour timeframe begins when the 13-digit ticket number is issued.
- Exceptions: The 24-hour cancellation policy does not apply to group reservations or bookings made with travel certificates.
To ensure you meet the eligibility criteria for a full refund, make sure to cancel your Tarom Airlines flight within 24 hours of purchase, provided that the departure date is at least 1 week away.
How to Cancel Tarom Airlines Flight Booking
Tarom Airlines provides two main methods for canceling your flight booking: online cancellation and cancellation over the phone. Let’s explore both options in detail:
Cancel Flight Ticket Online
Canceling your Tarom Airlines flight online is a convenient and straightforward process. Cancel your reservation with these steps:
- Visit the official Tarom Airlines website at taromairlines.com.
- Kindly proceed to the “My Trip” section on our website
- Enter your booking confirmation details, including the booking reference and passenger’s last name, to retrieve your booking.
- Select the specific flight you wish to cancel. Rest assured, the exact refund amount will be displayed on your screen.
- The cancellation fee, if applicable, will be deducted from your booking value. You won’t need to pay the fee upfront.
- Once you click the cancellation button, Tarom Airlines will process the refund amount. Please allow 7-15 business days for the refund to be credited back to your original payment method.
Cancel Flight Ticket over the Phone
If you prefer a more personalized approach, you can cancel your Tarom Airlines flight by contacting their customer service team via phone. Follow these steps to cancel your booking over the phone:
- Dial the Tarom Airlines reservation phone number and wait for a representative to assist you.
- Inform the representative that you would like to cancel your flight booking.
- The representative will guide you through the cancellation process and provide information regarding any applicable cancellation fees.
- Please note that the cancellation fee, if applicable, will be deducted from your refund amount.
Tarom Airlines Refund Policy
Understanding Tarom Airlines’ refund policy is crucial when canceling your flight. Here are the key points you should know:
- Refund Eligibility: You can only claim a refund for the unused portion of your ticket.
- Refund Claimant: The refund can be claimed by either the person named on the ticket or the person who paid for the reservation.
- Flight Cancellations: If Tarom Airlines cancels a flight or fails to operate a flight as scheduled, you have the right to claim a refund for the unused portion of your ticket.
- Time Limit: Tarom Airlines reserves the right to refuse a refund if the application is made more than 6 months after the ticket’s validity has expired.
- Operated by Tarom Airlines: The refund policy only applies to flights operated and marketed by Tarom Airlines.
- Payment Method: If you made your reservation with a credit or debit card, the refund will be credited back to the original payment method within 1 or 2 billing cycles.
- Full Refund: Tarom Airlines will provide a full refund of the booking value if the flight is canceled within 24 hours of purchase.
Tarom Airlines Cancellation Fee
Tarom Airlines’ cancellation policy includes certain fees for canceling your flight. However, the airline waives the cancellation fee if you cancel within 24 hours of purchasing your ticket. For cancellations made outside the 24-hour window, cancellation fees will apply based on the fare type and the timeframe of cancellation. Here is an overview of the cancellation fees for different fare types:
Fare Type | Economy Basic | Standard | Flexible | Business Class |
Refundable within 24 hours of purchase | Yes | Yes | Yes | Yes |
Refundable up to 1 hour before departure | No | No | No | Refundable |
Cancellation within 60 days of departure | No | 125 | 125 | 75 |
Cancellation outside 60 days before departure | No | 100 | 100 | 50 |
It’s important to note that Tarom Airlines aims to provide a full refund for canceled flights, allowing travelers to resolve their issues without financial concerns. Additionally, the airline offers extensions and flexible policies to accommodate passengers who may need to make last-minute changes to their bookings.
Frequently Asked Questions – FAQs
How do I cancel a flight on Tarom Airlines?
To cancel your flight, you can either visit Tarom Airlines’ official website and navigate to the “My Trip” section or call their customer service phone number. It’s important to note that cancellation fees may apply.
Does Tarom Airlines charge a cancellation fee?
Yes, Tarom Airlines charges a cancellation fee for most flight cancellations. However, the amount varies depending on the fare type and the timeframe of cancellation.
How can I check if my Tarom Airlines flight has been canceled?
You can check the status of your booking and the scheduled departure by logging into your account on Tarom Airlines’ official website and navigating to the “My Trip” section.
Can I cancel my Tarom Airlines flight within 24 hours?
Absolutely! Tarom Airlines allows passengers to cancel their flights and claim a 100% refund within 24 hours of purchase, provided that the departure date is at least 1 week away.