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When it comes to travel, flexibility is key. However, unforeseen circumstances may sometimes require you to cancel your flight. In such cases, understanding the cancellation policy of the airline you’re flying with is crucial. If you’re planning to book flights with Skyup Airlines, it’s important to familiarize yourself with their cancellation policy. In this comprehensive guide, we will walk you through all the important details of the Skyup Airlines cancellation policy, including rules, fees, refund policies, and more.
Skyup Airlines Flight Cancellation Rules
The Skyup Airlines cancellation policy is designed to accommodate different fare classes and booking conditions. Please familiarize yourself with these rules:
- All fares and class of service are subject to cancellation charges.
- Refundable fares are eligible for refunds on both domestic and international flights.
- To cancel your flight, you must submit a cancellation request at least 1 hour before the scheduled departure time.
- The cancellation process can be conveniently completed through the “My Booking” section on the Skyup Airlines website. Offline cancellations may incur an additional handling charge of 50 USD.
- Economy Basic and Economy Standard fares are non-refundable outside the 24-hour cancellation policy. A no-show fee will be applicable.
- Economy Flex fares are refundable, and passengers can even cancel after the scheduled departure, though a no-show fee will still apply.
Skyup Airlines 24-Hour Cancellation Policy
Skyup Airlines offers a 24-hour cancellation policy that allows you to cancel your flight and claim a full refund if the scheduled departure date is at least 168 hours ahead at the time of cancellation. Here’s how it works:
- You can cancel or change your flight online by visiting the “My Booking” section on the Skyup Airlines website.
- If you need to cancel your flight within the first 24 hours following the booking purchase, Skyup Airlines will refund the cost of the unused tickets.
- For flight changes requested within the first 24 hours, no change fee will be charged, although a fare difference may apply.
Remember these important points:
- The 24-hour cancellation policy applies to flight tickets booked for travel starting more than 24 hours from the date of purchase.
- The policy takes effect immediately after the booking is purchased, up until 24 hours before the scheduled departure time.
- Any fare hikes and taxes applicable to your itinerary are your responsibility.
Cancel a Skyup Airlines Flight Ticket
Skyup Airlines provides two convenient options for canceling your flight:
Cancel Skyup Airlines Flight Online
To cancel your flight online, please adhere to the following instructions:
- Visit the Skyup Airlines website and navigate to the “Manage Booking” section.
- Enter your booking credentials to retrieve your booking.
- Select the unused flights that you wish to cancel.
- After confirming your selection, the refund amount, adjusted for any penalties, will be displayed on the screen.
- Once you cancel the flight, the refund will be credited back to the original method of payment within 7-10 business days.
Cancel Skyup Airlines Flight over the Phone
If you prefer to cancel your flight over the phone, you can contact the Skyup Airlines customer service team and seek their assistance.
Skyup Airlines Refund Policy
Understanding the refund policy is essential when canceling your flight with Skyup Airlines. Just keep these points in mind:
- The refund on your flight booking is subject to the fare rules associated with your ticket.
- Travel essentials and other ancillary services are generally non-refundable, unless otherwise stated in the terms and conditions of the flight booking.
- If your ticket is non-refundable, any unused airport taxes will be converted into future travel credit, which can be used to book a new flight.
- The travel credit can only be used by the passenger named on the original ticket.
- Once a flight segment is used, it’s non-refundable, no exceptions.
- Partially used flight segments may or may not be refundable, depending on the fare rule associated with your ticket.
- If your flight’s schedule is canceled or delayed by 4 hours or more, you are eligible for a refund on the unused portion of your ticket.
- The refund will be processed using the same payment method and currency as the initial booking.
- In the unfortunate event of the death of an immediate family member, the refund will be granted according to the current guidelines outlined in the Skyup Airlines cancellation policy. A copy of the death certificate will be required for validation.
Skyup Airlines Cancellation Fee
The Skyup Airlines cancellation policy includes specific fees depending on the fare class. Get a quick overview of the cancellation fees:
| Fare Class | Cancellation Fee (in USD) | Refund in Case of No-Show |
| Basic | Not applicable | No |
| Standard | Not applicable | No |
| Flex | 125 | 100 USD + Surcharge |
Please note that Basic and Standard fares are non-refundable, and no cancellations are allowed. The cancellation fee of 125 USD applies to Economy Flex fares anytime before the scheduled departure.
Frequently Asked Questions – FAQs
How to cancel a flight with Skyup Airlines?
To cancel your flight with Skyup Airlines, you can visit their website or use the mobile app. Alternatively, you can contact the Skyup Airlines customer service team and request assistance with the cancellation.
Is there a cancellation fee for Skyup Airlines?
Yes, Skyup Airlines charges a cancellation fee for Economy Flex fares. Basic and Standard fares are non-refundable, and no cancellations are allowed. The cancellation fee for Economy Flex fares is 125 USD if canceled anytime before the scheduled departure.
Does Skyup allow flight cancellation within 24 hours?
Yes, Skyup Airlines offers a 24-hour cancellation policy. If you cancel your flight within 24 hours of the booking purchase and the scheduled departure date is at least 168 hours ahead, you can claim a full refund.
