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Oman Air Flight Cancellation Guidelines
Understanding the Oman Air cancellation policy is crucial before making any changes to your travel plans. To ensure clarity, please adhere to these important guidelines:
Applicability of Cancellation Policy
The cancellation policy applies to both refundable and non-refundable fares. However, it is important to note that cancellation fees may be applicable depending on the ticketing rules.
24-Hour Cancellation Window
Passengers flying to and from the United States can cancel their flights within 24 hours of booking and claim a full refund. To be eligible for this policy, the departure date must be at least one week ahead.
Cancellation Process
If you’ve purchased your reservation through omanair.com, you can cancel your flight online via the Manage Booking section. It’s important to note that once the cancellation request is processed, it cannot be reversed.
Cut-off Time for International Routes
Passengers flying on international routes can cancel their flights up to three hours before the scheduled departure.
No-Show Cancellation
Oman Air allows no-show cancellations for Business Class fares only.
Ticket Cancellation by Oman Air
Please be aware that Oman Air retains the discretion to cancel your ticket if you fail to adhere to the airline’s rules, neglect to make the necessary payment, or violate the stipulated fare conditions.
How to Cancel an Oman Air Ticket
Canceling an Oman Air ticket is a straightforward process. You have two options: online cancellation or cancellation over the phone.
Oman Air Ticket Cancellation Online
Follow these steps to cancel your flight online:
- Visit omanair.com and navigate to the Manage Booking section.
- Enter your reservation PNR and the last name of the passenger.
- Select the flight you wish to cancel.
- Confirm your selection, and the refund will be processed back to the original method of payment.
Oman Air Flight Cancellation Over the Phone
If you need to cancel a single passenger in a booking with multiple passengers, just call Oman Air’s cancel flight number for help.
Oman Air Cancelled Flights
In certain circumstances, Oman Air may cancel your flight. Here are the scenarios where a cancellation by the airline may occur:
Failure to Operate as Per Schedule
If Oman Air fails to operate a flight as per the schedule for a confirmed reservation booking, the airline will offer a refund in lieu of travel credit for the unused booking amount.
Inability to Offer an Alternate Flight
If Oman Air is unable to offer you an alternate flight for the same destination or stopover, you are entitled to a refund for the unused booking amount.
Missed Flight Connection
In the event that you miss a flight connection for a confirmed ticket, Oman Air will process a refund for the connecting flight or offer an alternate flight to your final destination.
Force Majeure Event
In a force majeure event, such as unforeseen circumstances or events outside of the airline’s control, Oman Air may cancel, terminate, divert, or postpone a flight without prior notice to passengers. In such cases, the airline is not obligated to offer any refunds.
Oman Air Ticket Cancellation Compensation
According to the Oman Air cancellation policy, passengers may be eligible for compensation in certain situations. Here are the scenarios where compensation applies:
Flight Cancellation
Passengers qualify for compensation if Oman Air cancels a flight. The amount of compensation varies depending on the timing of the cancellation:
Cancellation Announcement:
- Within 14 days of scheduled departure: $400
- After the scheduled departure: $625
Delayed Flight
If a flight is delayed for three or more hours, passengers may be eligible for compensation based on the duration of the delay:
Delay Time:
- 3 to 3:59 hours: $125
- 4 to 4:59 hours: $250
- 5 to 5:59 hours: $450
- 6 or more hours: $625
Denied Boarding
Passengers may also be eligible for compensation if they are denied boarding due to overbooking or other reasons:
Denied Boarding Compensation (Arrival Time):
- 0 to 1-hour arrival delay: $125
- 1 to 2-hour arrival delay: $250
- 2 to 4-hour arrival delay: $450
- Over 4-hour delay: $625
Oman Air Refund Policy
Understanding the Oman Air refund policy is essential when considering cancellations. Here are key aspects of the policy:
Unused Flight Segments
If none of the flight segments are used, passengers are entitled to a refund equal to the fare, subject to the airline’s cancellation penalty.
Difference in Fare
If Oman Air is unable to offer the same class of service as originally booked, passengers may be entitled to a refund for the difference in fare.
Time Limit for Refunds
The airline will issue refunds within 10 working days for credit card bookings and 20 working days for cash, debit card, or other forms of payment.
Refund Recipient
Refunds will be made to the party or subscriber whose account was used for the flight booking.
24-Hour Refund Eligibility
Passengers have the right to claim a full refund if they cancel their flight within 24 hours of purchase, provided that the scheduled departure was booked at least 168 hours (one week) in advance.
Missed Flight Connection
If you miss a flight connection for a confirmed ticket, Oman Air will process a refund for the connecting flight or offer an alternate flight to your final destination.
Applicability of Refund Policy
The Oman Air refund policy is applicable to flights operated by Oman Air.
Oman Air Cancellation Charges
Oman Air follows a per passenger per ticket basis for cancellation fees. Here is the fee structure for cancellation:
| Class | Economy | Business | Cancellation Fee (in USD) |
| Cancellation Fee | $120 | $170 | |
| Cancellation within 24 hours | Allowed | Allowed | |
| No-show cancellation | $150 | $200 |
Oman Air is renowned for its customer-friendly cancellation policy, offering flexibility and minimal penalties. The airline stands out in the region by providing high refund amounts compared to other airlines.
Frequently Asked Questions – FAQs
How to cancel an Oman Air flight?
To cancel your flight online, go to the Manage Booking section on omanair.com. For cancellations within a PNR with multiple passengers, call Oman Air’s cancel flight phone number.
Does Oman Air allow 24-hour cancellation?
Yes, Oman Air allows passengers to cancel their flights within 24 hours of booking and claim a full refund. This policy applies to flights originating to and from the United States, with a minimum one-week advance booking.
What are my options if Oman Air cancels my flight?
If Oman Air cancels your flight, you may be eligible for a refund in lieu of travel credit for the unused booking amount. This applies to situations where the airline fails to operate as per the schedule or cannot offer an alternate flight.
How much does Oman Air charge to cancel a reservation?
For economy class, the cancellation fee is $120 per passenger per ticket. For business class, the fee is $170.
