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Olympic Air, known for its exceptional customer service, has a cancellation policy that aims to provide flexibility and convenience to its passengers. Understanding the Olympic Air cancellation policy is crucial for travelers who may need to alter their travel plans. We will explore the key highlights, 24-hour cancellation policy, cancellation fees, ticket cancellation methods, and the refund policy of Olympic Air.
Key Highlights – Olympic Air Ticket Cancellation
When it comes to canceling your Olympic Air flight, there are several important highlights to keep in mind:
- Free Cancellation: Olympic Air allows passengers to cancel their reservations free of charge if the cancellation is requested on the same day of booking, provided that the departure date is at least seven days away.
- Cancellation Charges: Once the risk-free period has passed, Olympic Air imposes cancellation charges based on fare class, cancellation date, and booking mode. Promotional and award tickets may not be eligible for cancellation, but changes in date and time may be possible.
- Exemptions from Cancellation Charges: Olympic Air may waive cancellation charges in certain circumstances such as operational failures, natural disasters, pandemics, judicial statements, bereavement of a first-degree family member, and specific medical concerns or pregnancy, depending on the conditions and airline policy.
- Refundable vs. Non-Refundable Tickets: Passengers with non-refundable tickets may need to pay higher cancellation fees compared to passengers with refundable tickets. Refunds are only applicable if the reservation is made through authorized channels, and the refund is provided in the form of credit points for future travel.
Olympic Air 24 Hour Cancellation Policy
Olympic Air offers a 24-hour cancellation policy that allows passengers to cancel their reservations without incurring any fees. However, this policy is subject to certain conditions:
- Same-Day Cancellation: Passengers can cancel their bookings on the same day of reservation without any charges if the departure date is at least seven days away.
- Cancellation Charges: After the risk-free period has ended, cancellation charges will apply based on fare class, cancellation date, and booking mode. If a passenger fails to cancel their ticket within one hour before departure, the airline may charge the full ticket fare as cancellation fees.
- Refund Options: Passengers may be eligible for a refund in the form of travel credit, which can be used for future trips. It is important to note that the Olympic Air 24-hour cancellation policy may not be applicable to tickets purchased within six days of departure or tickets purchased from third-party agents.
Olympic Air Cancellation Fees
Understanding the cancellation fees imposed by Olympic Air is essential for passengers who need to cancel their bookings. Here are some key points regarding cancellation fees:
- Risk-Free Period: During the risk-free period, which usually lasts for 24 hours after booking, passengers can cancel their reservations without incurring any charges. However, the cancellation request must be made at least seven days before the departure date.
- Calculation of Cancellation Fees: The amount of cancellation fees depends on various factors, including fare types, locations, and other relevant considerations. Olympic Air may charge up to 40% of the ticket fare as cancellation fees.
- Service Fees: If a passenger chooses to cancel their reservation offline, they may be required to pay a service fee in addition to the cancellation charges.
- Exceptions to Cancellation Fees: Olympic Air does not impose cancellation fees if the flight is canceled by the airline itself. Additionally, passengers who booked tickets through unauthorized channels may be required to pay the full ticket fare as cancellation fees.
Olympic Air Ticket Cancellation Methods
Canceling a flight with Olympic Air can be done through various methods. Here are the different options available:
- Ticket Cancellation Online: Passengers can cancel their Olympic Air tickets online by visiting the official website or using the mobile app. After logging in and accessing the “Manage Booking” section, passengers can select their desired trip and proceed with the cancellation process. Payment of cancellation fees can be done through the available payment modes.
- Ticket Cancellation Via Call: Passengers can also cancel their Olympic Air tickets by contacting the customer service number. After providing the necessary booking information, the agent will assist in canceling the reservation and processing the refund, if applicable.
Olympic Air Refund Policy
The refund policy of Olympic Air ensures that passengers receive their refunds in a timely manner. Here are some important aspects of the refund policy:
- Refund Eligibility: Passengers can cancel their reservations within 24 hours of booking and receive a full refund. However, the cancellation must be made at least seven days before the departure date. After the risk-free period has ended, cancellation fees will apply.
- Refund Process: Once a cancellation request is submitted, Olympic Air will begin processing the refund within two days. Passengers can expect to receive their refund within 21 business days. Refunds are typically provided in the form of credit points that can be used for future travel.
- Exceptions to Refund: Refunds may not be applicable to certain ticket types, such as promotional or award tickets. Passengers with non-refundable tickets may need to pay higher cancellation fees and may not be eligible for a refund.
Frequently Asked Questions (FAQs)
- How can I cancel an Olympic Air flight ticket? You can cancel an Olympic Air flight ticket online through the official website or mobile app, or by contacting the customer service number.
- Do I need to pay Olympic Air cancellation fees? Cancellation fees may apply depending on the timing of the cancellation, fare class, and booking mode. However, cancellations made within the risk-free period or due to specific circumstances may be exempt from fees.
- Is the Olympic Air refund policy applicable to promo-tickets? No, the Olympic Air refund policy may not apply to promotional or award tickets. Refunds are typically provided for tickets purchased through authorized channels.
- How often does Olympic Air cancel flights? Olympic Air strives to minimize flight cancellations. However, in certain circumstances such as operational failures, natural disasters, pandemics, government orders, or climatic factors, flights may be canceled.