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Juneyao Airlines Ticket Cancellation Guidelines
As per Juneyao Airlines’ cancellation policy, the cancellation request is subject to the airline’s penalty, which varies depending on the class of service and the time at which the cancellation is requested. Here are the cancellation fees for different classes:
Economy Class Cancellation Fees
- 7 days before scheduled departure: $50 USD penalty
- Between 7 days and 48 hours before departure: $70 USD penalty
- Between 48 hours and 2 hours before departure: $160 USD penalty
- Within 2 hours before departure: $210 USD penalty
- After the scheduled departure: $210 USD penalty
Business Class Cancellation Fees
- 1 week before departure: $120 USD penalty
- Between 7 days and 48 hours before departure: $210 USD penalty
- Between 48 hours and 2 hours before departure: $270 USD penalty
- Within 2 hours before departure: $320 USD penalty
- After the scheduled departure: $320 USD penalty
Juneyao Airlines 24-Hour Cancellation Policy
Juneyao Airlines offers a 24-hour cancellation policy for bookings made on their official website, global.juneyaoair.com. If you cancel your flight ticket within 24 hours of purchase, you are eligible for a full refund without any fees. However, please note that this policy only applies to bookings where the departure of the outbound flight is at least 168 hours (7 days) from the time of booking.
To cancel your flight within the 24-hour window, simply log in to the airline’s website, enter your last name and booking reference, and submit your cancellation request. You do not need to apply for a standard refund during this period. It’s important to remember that this policy is only applicable for flights operated and marketed by Juneyao Airlines.
Other Important Information
- Apart from flight cancellations, you can also request flight changes within 24 hours of booking.
- If you submit a flight cancellation request outside the 24-hour window, the standard cancellation penalty will apply.
- Juneyao Airlines does not accept bookings with more than 9 passengers in a single Passenger Name Record (PNR).
How to Cancel a Juneyao Airlines Flight?
Canceling a Juneyao Airlines flight is a straightforward process. You can choose to cancel your flight either online or by contacting the airline’s customer service. Let’s explore both options:
Cancel Juneyao Airlines Flight Ticket Online
If you purchased your Juneyao Airlines booking on the airline’s official website or through their mobile app, you can cancel your flight online. Here’s how:
- Visit global.juneyaoair.com https://global.juneyaoair.com and click on the “Book & Manage” section at the top of the homepage.
- Select the “Manage My Booking” tab and enter your first and last name, along with your booking reference.
- Choose the flight booking you wish to cancel.
- Before confirming your selection, the refund amount will be displayed on the screen.
- Cancel the flight, and the airline will send a confirmation to your registered email address.
Cancel Juneyao Airlines Flight Ticket through Customer Service
If your flight reservation was processed at the airport counter, the airline’s call center, or through a recognized travel agency, you’re all set to cancel your flight smoothly by making contact with Juneyao Airlines’ customer service. Keep in mind that additional service fees and handling charges may apply in this case.
Juneyao Airlines Refund Policy
Juneyao Airlines’ refund policy is applicable to refundable fares and is based on unused/unflown flight segments. For accurate information, please consider these points:
- When requesting a refund, you need to provide a valid photo ID and satisfactory proof of payment.
- The airline will offer a refund to the passenger who paid for the ticket.
- If you cancel your flight within the 24-hour window, you will receive a refund in the original method of payment within 7 business days.
- You must cancel your flight and apply for a refund within 13 months from the date of completing your trip.
- No refund is possible after the ticket’s validity expires.
- In the event that Juneyao Airlines cancels a flight, fails to operate the flight as scheduled, or cancels the arrival at the agreed stopover/final destination, You are entitled to seek a refund for the portion of the ticket that has not been utilized.
Juneyao Airlines Cancellation Fees
Juneyao Airlines’ cancellation fees vary depending on the class of service and the time of cancellation. Check out how the cancellation fees break down:
|Timeframe before scheduled departure
|Economy Class (in USD)
|Business Class (in USD)
|7 days before
|Between 7 days and 48 hours
|Between 48 hours and 2 hours
|Within 2 hours
|After the scheduled departure
Frequently Asked Questions (FAQs)
What is the cancellation fee with Juneyao Airlines?
Outside the 24 hours of purchase, Juneyao Airlines charges a $50 USD cancellation fee for Economy Class bookings and a $120 USD cancellation fee for Business Class bookings. The airline’s penalty varies depending on the class of service and the date of cancellation.
What are my options if Juneyao Airlines cancels the flight?
If Juneyao Airlines cancels a flight in which you have a confirmed reservation, cancels the arrival at the agreed stopover/final destination, or fails to operate the flight as scheduled, you have three options:
- Receive a full refund.
- Convert the refund amount into travel credit.
- Rebook the flight on a different travel date.
Do airlines have a 24-hour cancellation rule?
Yes, Juneyao Airlines has a 24-hour cancellation policy. For all bookings made through the official global.juneyaoair.com website, it’s important to note that you are entitled to a full refund without being subject to any cancellation fees, provided the flight cancellation is executed within 24 hours of the booking purchase. This policy applies only to bookings where the departure of the outbound flight is at least 168 hours (7 days) from the time of booking.
How can I cancel a flight with Juneyao Airlines?
If you booked your Juneyao Airlines flight on their official website or through their mobile app, you can cancel your flight online through the “Book & Manage” section. If you’ve booked your flight through the airport counter, the airline’s call center, or a travel agency, simply reach out to Juneyao Airlines for flight cancellation. Please note that additional service fees and handling charges may apply in the latter case.