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If you’re planning to fly with Freebird Airlines and need to cancel your flight for any reason, it’s important to understand the airline’s cancellation policy. Freebird Airlines offers a smooth and efficient cancellation process with low cancellation penalties. Here, we will walk you through the airline’s cancellation rules, refund requests, cancellation fees, and even compensation options in case of flight cancellations. So, let’s dive in and explore Freebird Airlines’ cancellation policy in detail.
Freebird Airlines Flight Cancellations
Freebird Airlines’ cancellation policy applies to all fare types and classes of booking. Here are the key points to keep in mind:
- Cancellation requests made less than 24 hours before the scheduled departure will result in the forfeiture of the entire booking amount.
- Eco fare tickets cannot be cancelled outside of 24 hours from the time of booking and are non-refundable.
- Involuntary flight cancellations will receive a full refund on the unused portion of the flight ticket.
- Premium and Business Class tickets allow cancellation after the scheduled departure time but may incur a no-show cancellation fee.
- Eco fare tickets do not provide any refund or travel credit for cancellations.
Freebird Airlines 24 Hour Cancellation Policy
Freebird Airlines allows you to hold your flight booking for 24 hours after purchase. During this time, you can change or cancel your flight, provided that the departure date is at least 7 days or more from the date of the request. To qualify for the 24-hour cancellation policy, you must meet the following conditions:
- The booking must be made directly through freebirdairlines.com or the airline’s customer service phone number.
- It’s essential that the flight is operated by Freebird Airlines.
- The booking should contain no more than 9 passengers in a single PNR.
- The departure date must be at least 1 week or more in advance.
How to Cancel a Freebird Airlines Flight?
To cancel your Freebird Airlines flight, you need to contact the original point of purchase. Freebird Airlines does not have access to other airlines’ booking systems, so cancellation requests must be made through the vendor you initially booked with. There are two primary methods to cancel your Freebird Airlines flight:
Cancel Freebird Airlines Flight Ticket Online
If your flight was originally booked on the airline’s website or you have a reward booking, you have the option to cancel your reservation online. Here’s how:
- Visit the Freebird Airlines website and go to the “My Reservation” section.
- Enter your reservation code and the last name of the passenger to access your flight booking.
- If your flight is eligible for a refund, click ‘Cancel’.
- Confirm your cancellation on the next page.
- You will receive an automatic cancellation confirmation via email.
- The refund amount, if applicable, will be processed back to the original method of payment within 7-10 business days.
Cancel Freebird Airlines Flight Ticket over the Phone
If you prefer to cancel your flight over the phone, you can dial the Freebird Airlines flight cancellation phone number. Keep in mind that the airline may charge a cancellation fee and additional service costs for phone cancellations.
Freebird Airlines Refund Policy
Freebird Airlines’ refund policy is subject to the fare rules associated with your ticket. Take note of these essential key points:
- All other travel essentials, except for some exclusions, are non-refundable.
- If your ticket is non-refundable, you can claim unused airport taxes and fees in the form of travel credit.
- Fully utilized tickets are non-refundable.
- Partially utilized bookings may be eligible for a refund after deducting the used flight ticket value and applying the cancellation fee.
- If your flight is canceled or delayed for 4 or more hours, you are eligible for a refund.
- Refunds will be processed in the same currency as originally booked.
- You can request a refund on your flight booking within the ticket validity period.
- In the unfortunate event of a passenger’s or an immediate family member’s death, Freebird Airlines will issue a refund in accordance with the applicable fare rules. Please provide a copy of the death certificate of the passenger holding the ticket in such situations.
Freebird Airlines Cancellation Compensation
In the event that Freebird Airlines cancels your flight after you have already arrived at the airport, you may be entitled to both a refund and compensation for the inconvenience caused. Compensation is available under the following conditions:
- If the airline fails to inform you about the flight cancellation or delay less than 14 days before the scheduled departure.
- You have completed the flight check-in process.
The chart below provides a complete description of the situations in which passengers may be eligible for compensation due to flight cancellations:
|Notification prior to departure
|Alternative flight lands at the destination
|Right to compensation
|More than 14 days before
|Irrespective of departure and arrival schedule
|7-14 days before
|Departs no more than 2 hours earlier/arrives less than 4 hours later
|7-14 days before
|Departs more than 2 hours earlier/arrives more than 4 hours later
|Less than 7 days before
|Departs no more than 1 hour earlier/arrives less than 2 hours later
|Less than 7 days before
|Departs more than 1 hour earlier/arrives more than 2 hours later
|Less than 14 days before
|No alternative flight offered
If your flight is disrupted or canceled, you may be entitled to the following compensation based on the distance of your flight:
- For flights up to 1500 km, passengers are entitled to 150 USD as compensation.
- For flights between 1500 and 3500 km, passengers are entitled to 225 USD as compensation.
- For flights over 3500 km, passengers will receive 350 USD as compensation.
Freebird Airlines Cancellation Fees
Freebird Airlines charges a cancellation fee for certain fare types. See the cancellation fees overview:
|Cancellation Fee (in USD)
Please note that these fees may vary depending on the reason for cancellation and other conditions. It is always recommended to contact the airline directly to inquire about your specific case before making any changes to your flight booking.
Frequently Asked Questions (FAQs)
What is the cancellation fee with Freebird Airlines?
The cancellation penalty for Freebird Airlines varies depending on the fare type. For Freebird’s Eco-Flex fare, the cancellation fee is 65 USD per passenger per ticket. Premium and Business fare tickets carry a cancellation fee of 100 USD and 150 USD, respectively. Please note that no-show cancellation fees of 200 USD and 300 USD apply to Premium and Business fare tickets, respectively.
How do I cancel a flight with Freebird Airlines?
To cancel your flight with Freebird Airlines, you have two options. If you made your reservation directly with Freebird Airlines, you can cancel it online by visiting the “My Reservation” section on their website. Alternatively, you can cancel your flight by contacting Freebird Airlines’ flight cancellation phone number. Keep in mind that cancellation fees and additional service costs may apply.
What are my options if the airline cancels my flight?
If Freebird Airlines cancels your flight, you have several options:
- Request a refund for the unused ticket portion.
- You may be able to reschedule your flight to another date.
- You can convert the refund amount into travel credit and use it to book a new flight within one year from the date of cancellation.
Please note that the specific options available to you may depend on the circumstances and the airline’s policies. It is advisable to contact Freebird Airlines directly for assistance and further information.
Does Freebird Airlines allow cancellations within 24 hours of purchase?
Yes, Freebird Airlines allows cancellations within 24 hours of purchase. During this time frame, you can change or cancel your flight without incurring any fees. However, it is important to note that the departure date must be selected at least 7 days or more from the date of the cancellation request.