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Flybe, a British airline, has been serving passengers since 1979. Over the years, they have carried millions of travelers on domestic and international flights. However, flight delays and cancellations can occur for various reasons, disrupting passengers’ plans. Fortunately, under EU Regulation 261/2004, passengers may be entitled to compensation for these disruptions.
Flybe Flight Delay Compensation
Eligibility for Compensation
If your Flybe flight arrived at your final destination with a delay of over three hours and the delay was not due to extraordinary circumstances, you may be eligible for compensation. Extraordinary circumstances are situations beyond the airline’s control, such as bad weather, air traffic control strikes, or restrictions from the control tower.
Compensation Amounts
The amount of compensation you can claim depends on the distance between your initial and final destinations and the duration of the flight delay. Here are the compensation amounts based on flight distance:
| Distance | Compensation Amount |
| Less than 1500 km | €250 |
| Between 1500 & 3500 km | €400 |
| More than 3500 km | €600 |
For flights shorter than 1,500 km, you can claim €250, while flights between 1,500 km and 3,500 km may qualify for €400 in compensation. If your flight distance exceeds 3,500 km, you could be eligible for up to €600 in compensation.
Flybe Flight Cancellation Compensation
Eligibility for Compensation
In the event of a flight cancellation, you may be eligible for Flybe flight cancellation compensation under specific circumstances. If you were informed of the cancellation between 7 and 14 days before departure, and your alternate flight arrived more than 4 hours behind schedule, you could claim compensation. Similarly, if you were notified of the cancellation less than a week before the flight and your replacement flight arrived more than 2 hours late, you may be entitled to compensation.
Reimbursement and Refunds
Even if your flight does not meet the requirements for flight cancellation compensation, Flybe is still obligated to provide you with either a replacement flight or a full refund of your ticket price. It’s essential to understand your rights and options in these situations.
Flybe Missed Connection
If you miss a connecting flight due to a delay or cancellation with Flybe, you have the right to a refund for the connecting flight. The conditions for claiming compensation for missed connections are similar to those for flight delays. However, it is important to note that your flights must be on the same booking for you to be eligible for compensation.
Right to Care
Flybe, like all airlines, is required to assist passengers with their expenses in the event of a flight delay or cancellation. This assistance is known as passengers’ right to care. If you experience a disruption, you may be entitled to a refund for necessary expenses such as food, refreshments, accommodation, and transport, especially if the delay extends to the next day. It’s crucial to keep your receipts for these expenses to support your claim for reimbursement.
Denied Boarding
In some cases, passengers may be denied boarding due to overbooking. If this happens to you against your will, you can claim denied boarding compensation from Flybe. However, if you voluntarily give up your seat in exchange for certain perks offered by the airline, you may not be entitled to compensation.
How to Claim Flybe Flight Delay Compensation
If you believe you are eligible for Flybe flight delay compensation, the process of claiming compensation can be made. To determine your eligibility and start the claim process, you will need to provide your flight number and date. Once your claim is successful, the compensation amount received from the airline.
Flybe Rankings
According to Skytrax, a website for reviewing airlines, Flybe currently has an overall score of 6/10. Although there are only four reviews available, passengers have rated Flybe based on inflight comfort, the quality of customer service, and the value for money.
