Ellinair Cancellation Policy : Cancellation, Refund Policy

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If you’re planning a trip with Ellinair but circumstances have changed and you need to cancel your flight, it’s important to understand the airline’s cancellation policy. Ellinair aims to make the cancellation process as easy and hassle-free as possible, with prompt refunds and clear guidelines to follow. We will walk you through the rules and regulations for cancellations, the associated fees, and how to request a refund.

Ellinair Flight Cancellation Rules

Ellinair offers three types of fares in their Economy Class: Basic, Classic, and Comfort. Each fare type has its own specific cancellation rules, so let’s take a closer look at what you need to know:

Economy Comfort

You can request a flight cancellation at any time, before or after the scheduled departure.
A cancellation fee of $75 USD per direction will be charged.
If multiple fare rules are involved in your booking, the refund restriction for each fare component will apply.
There will be no refund if you are denied boarding due to missing or fraudulent travel documents.
In the event of a no-show caused by missing travel documents at check-in, the fare is non-refundable.
If your visa application is denied, you will be charged a cancellation fee of $75 USD per passenger per direction, and a refund will be offered on the remaining value.
No-show fees are levied at $50 USD per passenger per direction.

Economy Classic

You have the flexibility to cancel your flight at any time.
In the case of a no-show, the ticket is non-refundable.
A penalty of $75 USD per passenger per direction is charged for cancellations.
If your visa application is denied, you will be charged a cancellation fee of $50 USD per passenger per direction.

Economy Basic

You can cancel a Basic fare at any time before the scheduled departure.
No refunds can be claimed after the flight has departed.
To claim a full refund, you can request a 24-hour cancellation.

Ellinair 24 Hour Cancellation Policy

Ellinair offers a 24-hour cancellation policy, allowing passengers to cancel their flights and claim a full refund within 24 hours of purchase. However, there are certain conditions that need to be met:

The cancellation must be made within one day of purchase.
The actual departure date must be at least one week in advance at the time of cancellation.
Reservations booked with Ellinair miles are not eligible for the 24-hour cancellation policy.
Reservations that include more than nine passengers cannot be canceled within 24 hours of purchase.

How to Cancel an Ellinair Flight Ticket?

Ellinair provides passengers with multiple options to cancel their flights: through the website, via the Call Center, or at the airport. Let’s explore each method in detail:

Using the Website (Online)

Visit the Ellinair website at en.ellinair.com and click on the “Manage Booking” tab on the homepage.
Enter the 5-digit booking code and the last name of the passenger.
Once you access the booking, select the flight segment you would like to cancel.
Please note that Economy Basic fares cannot be canceled or refunded.
On the next page, the refund amount will be displayed, taking into account any applicable cancellation fees.
Submit your cancellation request, and you will receive a confirmation email.
The refund for your booking will be processed within 7-10 business days.

Call Center (Offline)

Dial the Ellinair cancellation phone number and speak to the airline’s representative.
Inform them about your intention to cancel the flight.
The representative will guide you through the cancellation process and inform you of any applicable penalties or additional service fees.

Ellinair Refund Policy

Ellinair’s refund policy states that Economy Basic tickets are not eligible for refunds. However, other fare types may be eligible for a refund, subject to the fare rules associated with the booking. Here are some key points to keep in mind:

If your ticket qualifies for a refund, you can go to the “Manage Booking” section on the website to cancel your flight and request a refund.
Depending on the fare rules, a cancellation fee may apply.
Most fares are non-refundable, but passengers can still claim a refund for the unused airport taxes and fees.
The refund processing time varies depending on the payment method. Credit card refunds are processed within 7 business days, while refunds made with other payment methods may take 15-20 working days.
Refunds will be processed in the original payment form and credited in the original currency as originally booked.

Ellinair Flight Cancellation Fees

Ellinair applies different cancellation fees based on the fare types. Here’s an overview of the airline’s penalties:

Fare Type	Cancellation Fees (USD)	No-show Fees (USD)
Economy Basic	Not Applicable	Not Applicable
Economy Classic	75 each way	50 each way
Economy Comfort	75 each way	50 each way

Ellinair’s cancellation policy aims to provide a range of online services and timely assistance to their customers. The airline has developed an easy-to-understand policy that ensures refunds are provided promptly, typically within 7 to 10 business days. However, it is crucial to carefully read and understand all the rules, regulations, and terms and conditions before making a cancellation request.

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Frequently Asked Questions – FAQs

Does Ellinair have a 24-hour cancellation policy?

Yes, Ellinair allows passengers to cancel their bookings and claim a full refund within 24 hours of purchase, without incurring any cancellation fees.

How can I cancel an Ellinair flight within 24 hours?

You can cancel your flight within 24 hours of purchase by using Ellinair’s website or by contacting their cancellation phone number.

Can I get a refund for a canceled flight in Ellinair?

Economy Basic fares are not eligible for cancellation or refund. However, Classic and Comfort fares can be canceled, subject to the airline’s penalty fees.

How can I cancel an Ellinair flight due to illness?

If you need to cancel your flight due to illness, you should contact Ellinair’s ticket cancellation phone number at least 1 hour before the scheduled departure. The airline will issue a credit voucher for the equivalent amount of your booking, which can be used to purchase a new flight within 365 days.

How can I rebook a canceled flight in Ellinair?

If your flight gets canceled, you can receive a refund for the unused portion of your ticket. You are then free to book a new flight at your convenience.