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When you’re planning a trip, the last thing you want to worry about is a flight delay or cancellation. Unfortunately, these things can happen, even with reputable airlines like EasyJet. However, the good news is that you have rights as an air passenger, and you may be entitled to compensation for your inconvenience. We will explore everything you need to know about EasyJet flight delay compensation, including your rights, how to claim, and the amount of compensation you can expect.
Understanding Your Air Passenger Rights
To fully understand your rights in the event of a delayed or cancelled EasyJet flight, it’s important to familiarize yourself with the relevant regulations. There are two key laws that protect your rights as an air passenger: the European Regulation (EC) No. 261/2004 and the post-Brexit British adaptation of this regulation, known as ‘The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019′.
These regulations outline what you are entitled to in the event of a flight disruption, such as a delay or cancellation. Let’s delve into the specifics of your rights under these regulations.
Delayed EasyJet Flight Compensation
If your EasyJet flight is delayed by at least 3 hours, you may be entitled to compensation. The exact amount of compensation depends on the distance of your flight:
- For flights shorter than 1,500 km, the compensation is £220.
- For flights between 1,500 and 3,500 km, the compensation is £350.
- For flights of over 1,500 km within the EU, the compensation is also £350.
- For flights of over 3,500 km outside of the EU, the compensation is £520. However, if your flight is delayed by fewer than 4 hours, the compensation may be reduced by 50%.
To determine if you are eligible for compensation, you can use our free and no-obligation Claim Calculator. This tool will assess your eligibility and guide you through the claims process. If you qualify, we can handle the entire process on your behalf, operating on a “no win, no fee” basis. Rest assured that we will fight for your rights and advocate for you in court if necessary.
Cancelled EasyJet Flight Refunds and Compensation
In the unfortunate event of an EasyJet flight cancellation, you may be entitled to both a refund and compensation. The circumstances under which you can claim compensation and a refund vary, so let’s explore them in more detail.
Claiming Compensation for a Cancelled EasyJet Flight
If your EasyJet flight is cancelled within 14 days of the scheduled departure date and you did not take an alternative flight, you may be eligible for compensation. However, it’s important to note that the cancellation must be the fault of the airline. Extraordinary circumstances, such as bad weather conditions or natural disasters, may exempt the airline from compensation obligations.
To determine if you are eligible for compensation, you can use our Claim Calculator. This tool will assess your situation and provide guidance on how to proceed with your claim.
Requesting a Refund for a Cancelled EasyJet Flight
In addition to compensation, you are entitled to a refund if your EasyJet flight is cancelled and you did not accept an alternative flight offered by the airline. Even if no alternative flight is provided at all, you are still eligible for a refund. However, it’s essential to follow the proper procedures to ensure a smooth refund process.
If you decide to cancel your EasyJet flight yourself, you may not be eligible for a refund unless you have travel insurance or if the EasyJet flight cancellation policy applies to your situation. According to the EasyJet flight cancellation policy, you can receive a refund minus the cancellation fee if you cancel within 24 hours of booking. However, British and EU regulations generally only cover compensation and/or refunds for disruptions caused by the airlines themselves.
Right to Care: Special Assistance from EasyJet
Regardless of the cause or nature of the flight disruption, EasyJet is obligated to offer you special assistance, commonly known as the “right to care.” This assistance includes provisions such as food and beverage vouchers, communication services, and accommodation and transportation if needed. Get what you need. Go to EasyJet’s airport service desk. In the event that EasyJet refuses to provide you with a voucher, you have the option to personally acquire the necessary items and expenses. EasyJet must reimburse your reasonable expenses.
It’s important to note that if your flight disruption is caused by “extraordinary circumstances,” you may not be eligible for flight compensation. EasyJet must be responsible for the disruption in order to provide compensation to affected passengers.
Extraordinary Circumstances and Denied Claims
There are certain situations in which EasyJet can deny your claim due to extraordinary circumstances. These circumstances are events that are beyond the control of the airline and can include:
- Inclement weather, like fog, rain, or thunderstorms.
- Strikes within the aviation industry, such as a strike of air traffic control workers at a specific airport. However, a strike of the airline’s crew is not considered an extraordinary circumstance.
- Political situations like terrorist attacks or security risks due to unrest.
- Natural disasters like volcanic eruptions and hurricanes.
- Collisions between the aircraft and birds or other foreign objects.
- Ill or unruly passengers.
- Flight delays caused by airport staff, such as extraordinarily long queues at security checks.
It’s worth noting that airlines often use extraordinary circumstances as an excuse to deny rightful claims. Therefore, it’s crucial to double-check whether you are entitled to compensation or a refund. Our free Claim Calculator can assist you in determining your eligibility.
Flights to Non-EU Countries and Your Rights
If you have a flight with EasyJet to a non-EU country, you are still entitled to compensation and a refund. EasyJet is a British airline, and your rights apply regardless of whether you are flying to the UK, Europe, or a holiday destination like Tunisia or Morocco.
However, it’s important to be aware that different rules may apply to flights handled by non-British/non-EU airlines. Refer to the table below for details:
| Type of Flight | Example | Compensation |
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with an EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Time Limit for Submitting Claims
Under British air passenger rights regulations, you have 6 years to submit your EasyJet refund and compensation claim. It’s crucial to act promptly to ensure that you don’t miss the deadline. However, it’s worth noting that if your flight is handled by EasyJet Europe, a subsidiary of EasyJet, the deadline may be different. Passengers flying with EasyJet Europe have 3 years to claim compensation and a refund.
If you’re unsure whether you can still claim EasyJet compensation and a refund, you can use our free Claim Calculator to check your eligibility.
The Claims Process and Timelines
Many passengers who file claims for EasyJet compensation and refunds receive their compensation within a few weeks or months. However, the exact timeline can vary depending on various factors, including the airline’s responsiveness and the need for legal action.
At Flight-Delayed.co.uk, we have over a decade of experience and legal teams in 9 countries. We will handle your claim swiftly and maximize the chance of success. In the event that the airline is unresponsive or if legal action is required, the waiting time may be extended. However, we will fight for your rights until the end and keep you updated on any developments regarding your claim. Remember that we work on a “no win, no fee” basis, so there is no financial risk on your end.
How to Claim EasyJet Compensation and Refund
When it comes to claiming EasyJet compensation or a refund, you have two options: you can either handle the process yourself or let us take care of it for you. If you choose to handle the claim yourself, make sure to follow the proper procedures and gather all the necessary documentation. However, keep in mind that this can be a time-consuming and complex process.
If you prefer a hassle-free experience, you can rely on our expertise at Flight-Delayed.co.uk. We will review your case, prepare all the required documentation, and communicate with the airline on your behalf. In the event that the airline rejects your claim, we are prepared to take the matter to court and fight for your rights. You can submit your claim with us using our user-friendly online platform, and we will start working on it immediately.
Checking Your EasyJet Flight Status
To stay informed about any potential flight delays or cancellations, it’s recommended to regularly check the status of your EasyJet flight. You can do this through various channels, including the EasyJet website, EasyJet mobile app, airport websites and mobile apps, or flight tracking websites. On the EasyJet website, you can enter your flight details to search for the live status or find your flight on the Flight Tracker list.
