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If you’re planning to travel with Cyprus Airways, it’s important to adjust yourself with their cancellation policy. Understanding the rules and guidelines can save you from potential headaches and unexpected expenses. We will walk you through the Cyprus Airways cancellation policy, including ticket cancellation rules, refund guidelines, cancellation fees, compensation, and the process of canceling a flight.
Cyprus Airways Ticket Cancellation Rules
Cyprus Airways offers two fare types: Economy Basic and Economy Flex. The cancellation policy varies depending on the fare type and the time window within which you are making the cancellation.
Economy Basic
- Cancellation requests are not accepted under any circumstances after the ticket purchase.
- Only airport taxes and charges for unused segments of the ticket are refundable.
- The refund amount will not be credited in the original payment form but converted into future travel credit.
- A full refund will be provided if the cancellation is made within 24 hours of purchase.
- No refund is permitted in case of a no-show where passengers request cancellation less than 40 minutes before the scheduled departure.
Economy Flex
- A cancellation fee of 100 USD will apply. Passengers can cancel the flight and apply for a refund on the unused portion of the ticket.
- A penalty of 50 USD will be charged as a no-show fee if flight cancellations are requested less than 40 minutes before the scheduled departure.
Cyprus Airways 24 Hour Cancellation Policy
Cyprus Airways allows you to request a ticket cancellation and claim a full refund within 24 hours of purchase. However, there are a few conditions that must be met:
- The scheduled departure date must be at least 168 hours away at the time of cancellation.
- The booking should include no more than 9 passengers.
- Flight reservations must be purchased directly through the airline’s website.
How to Cancel a Flight with Cyprus Airways?
Canceling a flight with Cyprus Airways is a straightforward process. You have two options: canceling online through the airline’s booking platform or canceling over the phone with the assistance of a Cyprus Airways executive.
Cyprus Airways Cancel Flight Online
To cancel your flight online, follow these simple steps:
- Visit the Cyprus Airways website and navigate to the “My Booking” page.
- Enter your ticket or booking number and the main traveler’s surname in the required fields.
- Once you find your booking, select the flight you wish to cancel.
- The refund amount will be displayed on the screen.
- Click the cancel button to submit your cancellation request.
- You will receive a refund in the form of future travel credit.
- Once the refund is processed, you will receive a confirmation.
Cyprus Airways Cancel Flight over the Phone
If you prefer to cancel your flight over the phone, simply dial the Cyprus Airways ticket cancellation phone number. An airline representative will assist you in canceling or changing your flight according to your preference.
Cyprus Airways Cancel Flight Compensation
Cyprus Airways provides compensation in case of flight delays or cancellations exceeding 4 hours. Compensation is applicable to Economy Plus fare passengers and includes the following benefits:
- 50 USD per hour of delay or flight cancellation, with a total sum insured of 200 USD.
- Meals and refreshments during the delay.
- Hotel accommodation, if the delay requires an overnight stay.
- Free access to communication services, such as internet access and international calls.
- Complimentary airport transfer.
Cyprus Airways Refund Policy
Cyprus Airways does not process refunds in the original method of payment. Instead, they issue a future travel credit. Here are some key points to note about their refund policy:
- The credit voucher remains valid for 365 days from the date of cancellation.
- Any passenger can use the travel credit.
- After 12 months, you can request a refund for the unused amount paid for your initial booking, provided that the travel voucher has not been fully utilized.
- Travel vouchers can be used for additional services like luggage, seat assignment, and pet transportation, in addition to ticket purchases.
- Travel vouchers cannot be used to book car rentals or hotels.
- The vouchers can be used to purchase discounted and promotional fares.
- Travel coupons can only be redeemed on the airline’s website for ticket purchases and ancillary services. Certain options like “Hold my Booking” and “Book Now Pay Later” may not be available when using a travel coupon.
Cyprus Airways Cancellation Fee
Cyprus Airways charges a cancellation fee based on the fare type. The two fare types offered by the airline are Economy Basic and Economy Flex. The cancellation fees are as follows:
Fare Type | Up to 6 hours before departure | Less than 6 hours before departure | Less than 40 minutes before departure | No-show cancellation |
Economy Basic | Not permitted | Not permitted | Not permitted | Not permitted |
Economy Flex | Not permitted | Not permitted | 150 USD | Not permitted |
As you can see, Cyprus Airways has a relatively simple and straightforward cancellation policy. They are more lenient than many other airlines, as long as you adhere to their blackout periods and make any necessary changes before cancellation fees come into effect.
Frequently Asked Questions (FAQs)
Q: Can I get a refund for my booking with Cyprus Airways?
A: Cyprus Airways does not process refunds in the original method of payment. Instead, they issue a future travel credit, which remains valid for 365 days from the date of cancellation.
Q: How do I cancel my flight with Cyprus Airways?
A: You can cancel your flight online through the “My Booking” section on the Cyprus Airways website or by calling the airline’s ticket cancellation phone number.
Q: How much does it cost to cancel a flight with Cyprus Airways?
A: The cost of canceling a flight depends on the fare type. Economy Basic does not permit cancellations, while Economy Flex incurs a cancellation fee of 100 USD. Additionally, a penalty of 50 USD is charged for no-show cancellations requested less than 40 minutes before the scheduled departure.
Q: Does Cyprus Airways allow 24-hour cancellations?
A: Yes, Cyprus Airways allows you to request a ticket cancellation and claim a full refund within 24 hours of purchase.