Asiana Flight Change Policy

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ANA Airlines understands that unexpected circumstances may require passengers to change or cancel their reservations. To cater to the changing needs of its customers, ANA has implemented a flexible ticket change policy that allows for modifications without unnecessary hassle.

Here are the major highlights of ANA’s flight change policy:

  1. Free Changes within 24 Hours: Passengers can make essential modifications to their reservations free of cost within the first 24 hours of booking.
  2. Advance Purchase Requirement: To be eligible for changes, the ticket must be purchased at least 7 days prior to departure.
  3. Fees for Changes: ANA Airlines imposes certain fees for making changes beyond the risk-free period.
  4. Fare Difference: If the new ticket is more expensive than the previous one, customers will have to pay the fare difference. Conversely, if the new ticket is cheaper, they will be reimbursed.
  5. Online and Offline Changes: Passengers can change their flights either online or offline, although it is recommended to utilize the source of booking.
  6. Group Booking Changes: ANA Airlines allows changes for group bookings.
  7. Third-Party Agents: If the ticket was purchased through a third-party agent, customers should approach the same authority for changes. Online changes cannot be made for tickets obtained via agents.

For more information or assistance, customers can contact the ANA Airlines Customer Support Number.

ANA Airlines Flight Change Fee Structure

Understanding the fee structure associated with flight changes is crucial to make informed decisions. Here’s a breakdown of the ANA Airlines flight change fees:

  1. Free Changes within 24 Hours: ANA Airlines allows free changes to reservations made within the first 24 hours of booking.
  2. Missed Risk-Free Window: If passengers miss the risk-free window, they will be charged approximately US$300.
  3. Last-Minute Changes: Making changes at the last moment may cost passengers between US$100 and US$400.
  4. International vs. Domestic Flights: It is generally more expensive to alter international flights compared to domestic ones.
  5. Name Changes: If a customer needs to change the name by more than 3 letters, a certain fee will be applicable.

It’s important to note that the flight change cost can vary based on factors such as ticket class, destination, and the timing of the change.

How to Change an ANA Flight

Now that we understand the key aspects of ANA’s flight change policy, let’s explore the different methods available for changing an ANA flight.

Method 1: ANA Flight Change Online

The online method provides a convenient and efficient way to modify your ANA Airlines reservation. Follow these steps to change your flight online:

  1. Visit the official ANA Airlines website –
  2. Log in to the portal using your email ID and password.
  3. Look for options related to ticket details.
  4. Enter your name and PNR number and click on the ‘Search’ button.
  5. Select the ‘Change Booking’ option.
  6. Make the necessary changes and review the details before submitting the request.
  7. Pay the applicable fee to complete the ANA flight change process.
  8. You will receive the new ticket details via email or SMS.

Method 2: ANA Flight Change Offline

If you prefer a more personal approach or face any difficulties with the online method, ANA Airlines offers two offline alternatives for changing your flight:

  1. Visit the Airport Ticket Counter: You can visit the ANA Airlines ticket counter at the airport and request assistance with changing your flight.
  2. Contact the Customer Helpline: Another option is to dial the ANA Airlines Customer Helpline Number and speak to a representative who will guide you through the flight change process.

Frequently Asked Questions about ANA Flight Change Policy

  1. What is the fee to change an ANA flight?: ANA Airlines allows free changes to flights within 24 hours of booking. After that, the penalty ranges from US$100 to US$500.
  2. How can I change my booking with All Nippon Airways?: You can change your ANA flight by visiting the official website, contacting the customer helpdesk, or visiting the airport ticket counter.
  3. Is it possible to change an ANA Airlines ticket on the departure date?: Yes, it is possible to change the ticket on the departure day, but a penalty will be applicable.
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