Air Malta Cancellation Policy : Cancellation, Refund Policy

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When it comes to flight cancellations, nobody likes surprises. However, life happens, and sometimes we need to cancel our travel plans. The good news is that Air Malta has a customer-friendly cancellation policy that offers flexibility and reasonable fees. Whether you booked your flight through the Air Malta website, reservation phone number, or at the ticket counter, you can cancel your flight and potentially receive a refund.

Air Malta 24-hour Cancellation Policy

One of the highlights of the Air Malta cancellation policy is the 24-hour cancellation window. Passengers can cancel their flight within 24 hours of the date of purchase, provided that the departure date is at least 7 or more days in advance. In such cases, no Air Malta cancellation fee will be charged, and passengers can claim a 100% refund. However, there are some conditions to be aware of:

The 24-hour cancellation policy applies to all fare types and classes of service.
This policy does not apply to flights booked with travel credit or discount coupon vouchers.
Group bookings are not eligible for the 24-hour cancellation policy.
The 24-hour cancellation policy is applicable only to flights originating from or destined to the United States.
Refunds from the 24-hour cancellation policy will be credited back to the original form of payment within 7-10 working days.

Air Malta Cancellation Fee

While Air Malta offers a generous 24-hour cancellation policy, there are cancellation fees associated with canceling a flight outside of this window. The cancellation fee varies depending on the fare type and class of service. Here is an overview of the Air Malta cancellation fees:

Fare Type	Basic Fare	Standard Fare	Premium Fare	Business Class Fare	Business Premium Class Fare
Travel to/from USA/Canada	Non-refundable	$400	$300	$250	No cancellation fee
Travel within Malta/Europe	Non-refundable	$200	$150	$125	$100

How to Cancel the Air Malta Flight?

Air Malta provides multiple options for canceling your flight. You can choose to cancel your flight online, over the phone, or at the airport. Let’s explore each method in detail.

Cancel Air Malta Flight Online

Canceling your Air Malta flight online is a convenient option. Follow these steps to cancel your flight through the Air Malta website:

Visit the Air Malta website and click on the “Manage” tab at the top of the home screen.
Under the “Manage Your Booking” section, click on the “Your Booking” tab to proceed.
Enter your six-digit booking reference and the last name of the passenger. Click on the “Continue” button to retrieve your booking.
Select the flight itinerary that needs to be canceled and click on the “Cancel Flight” tab.
Review the details of the Air Malta flight cancellation refund that you are eligible for.
If you agree with the refund amount, click on the “Cancel” button to proceed to the checkout page.
Pay the applicable Air Malta cancellation fee and click on the “Confirm” button to complete the cancellation process.
Once the cancellation is processed, the refund will be credited back to the original form of payment within 7-10 business days.

Cancel Air Malta Flight Over the Phone

If you prefer to cancel your Air Malta flight over the phone, you can contact the Air Malta customer service number at [phone number]. Follow these steps to cancel your flight over the phone:

Provide your 13-digit ticket number to the Air Malta representative.
Inform the representative that you would like to cancel your reservation.
The representative will check the fare rules and conditions associated with your booking.
If your booking is eligible for a refund, the representative will provide you with the refund details.
Pay the cancellation fee using your debit or credit card.
The refund will be credited back to the original form of payment within 7-10 business days.
You will receive a cancellation confirmation via email.

Cancel Air Malta Flight at the Airport

If you find yourself at the airport and need to cancel your Air Malta flight, you can visit the Air Malta ticket counter. Here’s what you need to do:

Approach the Air Malta ticket counter at the departure airport.
Provide your 13-digit ticket number to the Air Malta representative.
The representative will check the fare rules and conditions associated with your booking.
If your booking is eligible for a refund, the representative will provide you with the refund details.
Pay the cancellation fee using cash or your debit/credit card.
The refund will be credited back to the original form of payment within 7-10 business days.
You will receive a cancellation confirmation via email.

Air Malta Flight Cancellation Compensation

In certain circumstances, Air Malta may provide compensation for flight cancellations. Here are some scenarios where compensation may apply:

Flight Cancellation: If Air Malta informs passengers of a flight cancellation at least two weeks before the scheduled departure time, passengers have the choice between a refund or rescheduling the flight under comparable transport conditions.
Delayed or Changed Flight: If your Air Malta flight is delayed or changed due to technical issues or other concerns, the airline will inform you and offer a free alternative.
Missed Connecting Flight: If a delayed Air Malta flight causes you to miss a connecting flight with another airline, Air Malta will provide alternative arrangements or a stopover.
Overbooked Flight: If your Air Malta flight is overbooked, you may be offered an alternative flight or entitled to a full refund.

Compensation for flight cancellations is determined based on the distance of the flight. The following table shows the compensation for different distances:

Distance	Compensation
All flights under 1,500 km	Up to $325 per person
Flights over 1,500 km	Up to $525 per person
Flights over 3,500 km	Up to $725 per person

Air Malta Refund Policy

The Air Malta refund policy outlines the guidelines for receiving a refund for canceled flights. Here are the key points to keep in mind:

Eligible booking value from refund requests will be credited back to the original method of payment within 7-10 business days.
Refunds may be received as either a refund or travel credit, depending on the fare rules associated with the booking.
No refund applies if the flight was booked with frequent flyer mileage points.
The refund will only apply to the unused portion or unfollowed flight segment.
Refunds for canceled flights due to overselling are mandatory, and passengers are also entitled to compensation.

Frequently Asked Questions (FAQs)

Can I cancel my flight with Air Malta?

Yes, you can cancel your flight with Air Malta. The cancellation policy allows passengers to cancel their flights within certain timeframes and conditions.

How many days before can I cancel my Air Malta flight ticket?

You can cancel your Air Malta flight up to three hours before the scheduled departure time. However, the 24-hour cancellation policy allows you to cancel within 24 hours of the date of purchase, with certain conditions.

How much does Air Malta charge to cancel a flight?

The cancellation fee for Air Malta flights varies depending on the fare type and class of service. Please refer to the Air Malta cancellation fee table in section 3 for detailed information.

How can I cancel my Air Malta flight online?

To cancel your Air Malta flight online, visit the Air Malta website and follow the steps outlined in section 4.1.

Can I cancel my Air Malta flight over the phone?

Yes, you can cancel your Air Malta flight over the phone by contacting the Air Malta customer service number. Refer to section 4.2 for detailed instructions.

What is the Air Malta 24-hour cancellation policy?

The Air Malta 24-hour cancellation policy allows passengers to cancel their flights within 24 hours of the date of purchase, with certain conditions. Refer to section 2 for more information.

What is the Air Malta refund policy?

The Air Malta refund policy outlines the guidelines for receiving a refund for canceled flights. Refer to section 6 for detailed information.

Is there compensation for Air Malta flight cancellations?

In certain circumstances, Air Malta may provide compensation for flight cancellations. Refer to section 5 for more information on eligibility and compensation amounts.

How long does it take to receive a refund from Air Malta?

Refunds from Air Malta are typically credited back to the original form of payment within 7-10 business days.

Can I get a refund if I miss my Air Malta flight?

If you miss your Air Malta flight, you may not be eligible for a refund unless the reason for missing the flight is directly attributed to the airline. Contact Air Malta customer service for assistance.